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Evidence Guide: BSBMGT801 - Direct the development of a knowledge management strategy for a business

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

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BSBMGT801 - Direct the development of a knowledge management strategy for a business

What evidence can you provide to prove your understanding of each of the following citeria?

Analyse existing knowledge management systems

  1. Evaluate existing arrangements for the capture and use of business knowledge from internal and external sources
  2. Differentiate between knowledge management and information management systems within the organisation
  3. Ensure the effectiveness of existing procedures and systems is evaluated in terms of meeting the needs of clients, organisational aims, objectives and standards
  4. 1.4 Identify the need for improvements in the organisation's strategic use of knowledge
Evaluate existing arrangements for the capture and use of business knowledge from internal and external sources

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Differentiate between knowledge management and information management systems within the organisation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure the effectiveness of existing procedures and systems is evaluated in terms of meeting the needs of clients, organisational aims, objectives and standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

1.4 Identify the need for improvements in the organisation's strategic use of knowledge

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate knowledge management options

  1. Investigate barriers to capturing knowledge within the organisation
  2. Review evaluations and recommendations regarding knowledge management software with respect to its usefulness and likeliness to benefit the organisation
  3. Review investigations into incentives and reward systems to support knowledge management
  4. Ensure that the required processes for maintaining an integrated knowledge management system are considered
  5. Facilitate development of a business case to determine the viability of selected options and recommend a way forward for the organisation
Investigate barriers to capturing knowledge within the organisation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review evaluations and recommendations regarding knowledge management software with respect to its usefulness and likeliness to benefit the organisation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review investigations into incentives and reward systems to support knowledge management

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure that the required processes for maintaining an integrated knowledge management system are considered

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate development of a business case to determine the viability of selected options and recommend a way forward for the organisation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop a knowledge-management strategy

  1. Develop the knowledge management business strategy in consultation with senior staff for the capture and use of organisational knowledge
  2. Ensure that business processes are designed to support knowledge management according to organisational needs and budget
  3. Ensure that technology requirements for implementation of the strategy are costed and included in the organisational budget cycle
  4. Ensure that the processes for the periodic review of knowledge management metrics within the business are in place to maintain ongoing effectiveness and continuous improvement
  5. Ensure that the knowledge management strategy meets organisational requirements identified in its overall business plan and business strategy
Develop the knowledge management business strategy in consultation with senior staff for the capture and use of organisational knowledge

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure that business processes are designed to support knowledge management according to organisational needs and budget

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure that technology requirements for implementation of the strategy are costed and included in the organisational budget cycle

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure that the processes for the periodic review of knowledge management metrics within the business are in place to maintain ongoing effectiveness and continuous improvement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure that the knowledge management strategy meets organisational requirements identified in its overall business plan and business strategy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Analyse existing knowledge management systems

1.1 Evaluate existing arrangements for the capture and use of business knowledge from internal and external sources

1.2 Differentiate between knowledge management and information management systems within the organisation

1.3 Ensure the effectiveness of existing procedures and systems is evaluated in terms of meeting the needs of clients, organisational aims, objectives and standards

1.4 Identify the need for improvements in the organisation's strategic use of knowledge

2. Evaluate knowledge management options

2.1 Investigate barriers to capturing knowledge within the organisation

2.2 Review evaluations and recommendations regarding knowledge management software with respect to its usefulness and likeliness to benefit the organisation

2.3 Review investigations into incentives and reward systems to support knowledge management

2.4 Ensure that the required processes for maintaining an integrated knowledge management system are considered

2.5 Facilitate development of a business case to determine the viability of selected options and recommend a way forward for the organisation

3. Develop a knowledge-management strategy

3.1 Develop the knowledge management business strategy in consultation with senior staff for the capture and use of organisational knowledge

3.2 Ensure that business processes are designed to support knowledge management according to organisational needs and budget

3.3 Ensure that technology requirements for implementation of the strategy are costed and included in the organisational budget cycle

3.4 Ensure that the processes for the periodic review of knowledge management metrics within the business are in place to maintain ongoing effectiveness and continuous improvement

3.5 Ensure that the knowledge management strategy meets organisational requirements identified in its overall business plan and business strategy

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Analyse existing knowledge management systems

1.1 Evaluate existing arrangements for the capture and use of business knowledge from internal and external sources

1.2 Differentiate between knowledge management and information management systems within the organisation

1.3 Ensure the effectiveness of existing procedures and systems is evaluated in terms of meeting the needs of clients, organisational aims, objectives and standards

1.4 Identify the need for improvements in the organisation's strategic use of knowledge

2. Evaluate knowledge management options

2.1 Investigate barriers to capturing knowledge within the organisation

2.2 Review evaluations and recommendations regarding knowledge management software with respect to its usefulness and likeliness to benefit the organisation

2.3 Review investigations into incentives and reward systems to support knowledge management

2.4 Ensure that the required processes for maintaining an integrated knowledge management system are considered

2.5 Facilitate development of a business case to determine the viability of selected options and recommend a way forward for the organisation

3. Develop a knowledge-management strategy

3.1 Develop the knowledge management business strategy in consultation with senior staff for the capture and use of organisational knowledge

3.2 Ensure that business processes are designed to support knowledge management according to organisational needs and budget

3.3 Ensure that technology requirements for implementation of the strategy are costed and included in the organisational budget cycle

3.4 Ensure that the processes for the periodic review of knowledge management metrics within the business are in place to maintain ongoing effectiveness and continuous improvement

3.5 Ensure that the knowledge management strategy meets organisational requirements identified in its overall business plan and business strategy